How does Free Delivery works for the first time customers?
*First Time Patients will need to email reception@jaderoom.com and attach their valid Driver's License and Medical License (if applicable) along with a photo/ selfie with the ID for verification before delivery.*First delivery, will have to be paid by Pay tender. Once the order is placed, you will receive a text message with a link with directions to process your payment.
How long will you hold my online order?
We hold online orders for 24 hours. After the 24 hours, the order will be cancelled, and the product will be returned to regular stock and available to sell to another lovely customer.
Can I make changes for my order when I pick it up?
Absolutely. We are happy to add/make changes to your order upon your arrival. There may be a daily deal that you want to take advantage of! We wouldn’t want you to miss out!
Can someone else pick up my order?
Unfortunately, No. You will need to be the one to pick up your order and present your valid ID and pay for your product.
